Luxury Accommodation, Perfect Location, Breath-taking Views. Waves has one, two and three bedroom luxury apartments with an onsite gym, heated swimming pool, spa pool and children’s pool in a lovely garden setting.

Waves Maroochy River

<h1 class="ql-align-center">Privacy Policy</h1> At Waves Maroochy River, we are committed to protecting your privacy. We collect, hold, use and disclose personal information to carry out our functions or activities under the Australian Information Commissioner Act 2010 (AIC Act), the Privacy Act 1988 (Privacy Act) and the Freedom of Information Act 1982 (FOI Act).This Privacy Policy (as amended from time to time) outlines our approach to privacy and how we collect, use and protect your personal information. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information. By using this website, you are accepting the practices described in this Privacy Policy.&nbsp;<h3>How we modify this privacy policy</h3>We may modify this Privacy Policy at any time, and without prior notice, by posting an amended Privacy Policy that is always accessible by clicking on the “Privacy Policy” link on this website’s pages. Your continued use of this website indicates your acceptance of the amended Privacy Policy.&nbsp;<h3>The types of personal information we collect</h3>“Personal Information” is defined in the Privacy Act and means information and or an opinion about an identified individual, or an individual who is reasonably identifiable. Personal Information may include, but is not limited to:<ul><li>Any information that you directly provide to us whether through our contact form, over the phone, by email or otherwise</li><li>Technical data such as your IP address, details about your browser, time zone settings, and other technology on the device you use to access our website</li><li>Information about how you use our website</li><li>Cookies and Usage Data</li></ul>&nbsp;<h3>Why we collect personal information</h3>The primary purpose for which we collect your personal information is to provide you with information about the services you have requested and/or are provided by this website. If you do not provide us with the information that we request, we may not be able to provide you with the service information.&nbsp;&nbsp;<h3>Retention of personal information</h3>We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.&nbsp;<h3>Personalised Ads</h3>We may participate with our marketing partners for purposes of providing personalised ads based on your interests. This activity is performed by collecting Usage Data and by using cookies and other tracking and data collection methodologies discussed above to transfer information to our marketing partners which manage advertising activities.<ul><li>Google Analytics (Google): Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilises the data collected to track and examine the use of this website, to prepare reports on its activities, and to share them with other Google services. Information collected: cookie and Usage Data. Visit Privacy Policy at https://www.google.com/intl/en/policies/?fg=1 You may opt-out of the Google Analytics service with the Google’s Browser Add-on that’s available at https://tools.google.com/dlpage/gaoptout.</li></ul>&nbsp;<h3>Contact us</h3>Under the Privacy Act, you have certain rights to access and update the personal information we hold about you.Personal information we hold about you can be accessed by making an access request to us. When you make a request to access your personal information we hold about you, we will ask you to verify your identity and may charge a fee to cover the reasonable costs of meeting your request. We will then provide the personal information we hold about you within a reasonable time.&nbsp;To seek access to your personal information or request a correction about the personal information we hold about you, or if you have any questions or complaints about how we collect, use, disclose, manage or store your personal information, please&nbsp;<a href="https://thewaves.net/contact" rel="noopener noreferrer" target="_blank" style="color: rgb(93, 188, 210);">contact us</a>.

Waves Maroochy River Resort is a destination for individuals, couples, families and groups to come and unwind and relax in a quiet building where they can enjoy the restful view.The following are for the protection of the owner’s apartment and to ensure the comfort of everyone staying. Angela, George and our awesome staff, thank you in advance for your co-operation and consideration of others.All prices are subject to change without notice and images are for illustrative purposes only as furnishings and décor in apartments vary. Payment of a deposit indicates acceptance of all our terms and conditions.Travel Insurance is recommended to cover for the unexpected.&nbsp;1.&nbsp;&nbsp;&nbsp;A bond by way of a PRE-AUTHORISATION is required by credit card at check-in, to protect the investment of the owners. In the event of damage, we reserve the right to charge the credit card for the full amount of the repairs.a.&nbsp;&nbsp;&nbsp;$500 per apartment where. The majority of guests are over the age of 30b.&nbsp;&nbsp;&nbsp;$1000 per apartment where all guests are aged 18 - 30.2.&nbsp;&nbsp;&nbsp;We have a STRICT NO PARTY and NO FUNCTION policy to ensure that all our guests and residents have an enjoyable stay. Breach of this condition usually results in immediate termination of the booking without refund and bond forfeit.3.&nbsp;&nbsp;&nbsp;There is to be NO UNDUE NOISE that affects other guests and residents at any time. After 9pm all noise is to be contained within an apartment. Please consider other guests and residents and close your doors after 9pm. If you can be heard outside your apartment after 9pm you are too loud. Breach of this condition may result in immediate termination of the booking without refund and bond forfeit.4.&nbsp;&nbsp;&nbsp;NON-COMPLIANCE of a directive from management, or ABUSIVE and ANTI-SOCIAL behaviour directed at anyone in the building may result in immediate termination of the booking without refund and bond forfeit.5.&nbsp;&nbsp;&nbsp;There is be NO SMOKING in the APARTMENT or on the BALCONY. Smoke travels and other guests and residents are entitled to have their doors open and not affected by smoke. Breach of this condition will result in the booking being terminated without refund and bond forfeit.6.&nbsp;&nbsp;&nbsp;NO PETS of any kind are allowed in an apartment. Breach of this condition may result in immediate termination of the booking without refund and bond forfeit.The one exception to an animal in an apartment is for guide dogs. Costs will be applied for excessive cleaning, if necessary, as for any other guest.7.&nbsp;&nbsp;&nbsp;If apartments are not left if a tidy state, then an EXCESSIVE CLEANING charge will be deducted from the bond. Any CARPET STAINS that require professional cleaning will be charged to the guests. Assisting us with what caused the spill usually reduces costs.8.&nbsp;&nbsp;&nbsp;VISITORS are permitted between the hours of 8am and 9pm and are the responsibility of the registered guest. Visitors are required to park in the visitor’s carpark or outside the building. Guests are required to notify Reception of visitors and visitors will be permitted at management’s discretion.9.&nbsp;&nbsp;&nbsp;ONE CAR PARK is allocated per apartment. Vehicles found in unallocated car parks will be fined $100 per day and may be removed to allow a guest or resident to use their allocated car park.10. KEYS are to be returned to Reception or placed in the Key Safe opposite the Reception door. If a key is not returned or lost a charge of $300 will apply to cover a change of lock, keys and security card/fob.11. The MAXIMUM NUMBER OF PEOPLE staying in a room is 6 people for a 3-bedroom apartment, 4 people for a 2-bedroom apartment and 2 people for a 1-bedroom apartment. A charge of $50 per person per night will apply to extra people staying in the apartment. EXCEEDING THE MAXIMUM number of people in an apartment during the day may result in the booking being terminated without refund.12. LOST PROPERTY will be held at the property for 30 days. We will do all we can to contact the guest so that arrangements can be made to return the property. A minimum charge of $20 will apply for postage and charged to the guest’s credit card.13. BOOKINGS: (1 – 2 apartments)a.&nbsp;&nbsp;&nbsp;require a 1-NIGHT DEPOSIT at the time of booking with the BALANCE PAID ON ARRIVAL.b.&nbsp;&nbsp;&nbsp;for PUBLIC HOLIDAYS, LONG WEEKENDS and PEAK PERIODS a DEPOSIT of 2-nights is required.c.&nbsp;&nbsp;&nbsp;&nbsp;Changing a booking may be treated as a cancellation if within 14 days of check-in or may incur an administration fee of $50 and be treated as a new booking with prices applied according to the new dates.d.&nbsp;&nbsp;&nbsp;EARLY DEPARTURES will not be refunded the unused part of the booking.e.&nbsp;&nbsp;&nbsp;CHECK-IN is from 2pm. Earlier check-in may be arranged subject to availability.f.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A PRE-AUTHORISATION of $500 is required at check-in.g.&nbsp;&nbsp;&nbsp;CHECK-OUT is by 10am. Late check-out may be arranged subject to availability, and a fee may be charged depending on how much longer is required.h.&nbsp;&nbsp;&nbsp;Guests are expected to not over crowd an apartment unduly with visitors. Management reserves the right to ask non-occupants to leave the apartment. Eviction may result.14. GROUP BOOKINGS: (more than 2 apartments in the same name)a.&nbsp;&nbsp;&nbsp;require a 2-NIGHT DEPOSIT at the time of booking with the BALANCE RECEIVED 30 DAYS before check-in.b.&nbsp;&nbsp;&nbsp;Changing booking dates within 30 days of check-in may be treated as a cancellation.c.&nbsp;&nbsp;&nbsp;&nbsp;EARLY DEPARTURES will not be refunded the unused part of the booking.d.&nbsp;&nbsp;&nbsp;CHECK-IN is from 2pm. Earlier check-in may be arranged subject to availability.e.&nbsp;&nbsp;&nbsp;A PRE-AUTHORISATION of $500 per apartment is required at check-in.f.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;CHECK-OUT is by 10am. Late check-out may be arranged subject to availability, and a fee may be charged depending on how much longer is required.g.&nbsp;&nbsp;&nbsp;Groups are expected to not over crowd an apartment unduly. Management reserves the right to ask non-occupants to leave the apartment. Eviction may result.h.&nbsp;&nbsp;&nbsp;All attempts will be made to accommodate the needs of groups.15.&nbsp;&nbsp;CANCELATIONS:a.&nbsp;&nbsp;&nbsp;Bookings cancelled 30 days or more prior to the date of arrival will have&nbsp;&nbsp;their deposit refunded.b.&nbsp;&nbsp;&nbsp;INDIVIDUAL bookings cancelled within 14 days of the day of arrival will be liable for the whole booking. Every attempt will be made by management to sell the cancelled room. Any resold nights less an administration fee of $50 will be refunded.c.&nbsp;&nbsp;&nbsp;&nbsp;GROUP bookings cancelled within 30 days of to the date of arrival will be liable for the whole amount of the booking. Every attempt will be made by management to sell the cancelled rooms. For each apartment resold the amount of that sale less an administration fee of $50 will be refunded.d.&nbsp;&nbsp;BOOKINGS BETWEEN 15 DECEMBER AND 15 JANUARY cancelled within 30 days of the date of arrival will be liable for the whole amount of the booking. Every attempt will be made by management to sell the cancelled rooms. For each apartment resold the amount of that sale less an administration fee of $50 will be refunded.

FACILITIES